Questions about our Custom Care Lines

How do I use Care Line?

Each Care Line can be assigned a specific number allowing us to customize and brand each phone line. Simply call the number provided for immediate support anytime day or night.

What should I know about Care Line?

  • Your call to Care Line is private and confidential
  • You always get a live counselor, never a recording, with a Master's degree or Ph.D. in the counseling field
  • You get help right away – no need to make an appointment

What happens when I call Care Line?

A trained counselor will:

  • Listen
  • Help you clarify your situation
  • Help find different ways to address the problem or issue you are facing
  • Offer recommendations about what to do next

When can I call?

Our counselors are available 24 hours a day, 7 days a week, 365 days a year

How often can I call?

There is no limit to the number of times you can call for assistance